Refund Policy
Thank you for choosing the GIF Toolkit.
This Refund Policy explains when refunds are available, how to request one, and the circumstances in which a refund may not be granted. By purchasing a premium license, you agree to this Refund Policy.
Eligibility for Refunds
We offer a 7 day refund period for eligible premium purchases.
To request a refund, you must contact us within seven (7) calendar days of your original purchase date.
Each request is reviewed individually to ensure fairness while protecting our licensing system from fraud and abuse.
Submitting a refund request does not automatically guarantee that a refund will be approved.
When Refunds May Be Approved
A refund may be approved in situations such as:
- You accidentally purchased the wrong plan.
- You experienced a verified technical issue that prevented the premium features from working, and our support team was unable to resolve it.
- You were charged more than once for the same purchase.
- Your purchase was completed due to an obvious billing error.
- Applicable consumer protection laws require a refund.
We encourage you to contact our support team before requesting a refund, as many technical issues can be resolved quickly.
When Refunds May Not Be Approved
Refund requests may be declined if:
- More than seven (7) days have passed since the purchase.
- The request involves fraudulent, abusive, or suspicious activity.
- A chargeback has already been initiated through your payment provider.
- False or misleading information was provided during the refund request.
- The purchase violates these Terms of Service.
Each refund request is evaluated individually based on the circumstances.
License Deactivation
If a refund is approved, the associated premium license may be permanently deactivated.
Once deactivated, the license key can no longer be used to access premium tools or features.
GIF Toolkit reserves the right to disable refunded licenses to protect the integrity of the licensing system.
Payment Processing
Payments for premium licenses are securely processed through Polar, our authorized Merchant of Record.
Approved refunds are issued through the original payment method whenever possible and are processed according to Polar's payment procedures.
Depending on your payment provider or financial institution, it may take several business days before the refunded amount appears in your account.
Digital Products
GIF Toolkit provides digital products that are delivered electronically through license activation rather than physical shipment.
Because premium features become available immediately after a valid license is activated, refunds are reviewed individually based on the circumstances of each request and this Refund Policy.
Before purchasing a premium license, we encourage you to review the product description, included features, supported browsers, system requirements, and pricing to ensure the selected plan meets your needs.
If you experience any technical issues after your purchase, please contact our support team before requesting a refund. In many cases, activation, compatibility, or licensing issues can be resolved quickly without the need for a refund.
How to Request a Refund
To request a refund, please contact our support team and include the following information whenever possible:
- Your purchase email address
- Your license key
- Your order or transaction reference
- A brief explanation of the reason for your request
Providing complete information helps us review your request more efficiently.
Support Email: support@giftoolkit.com
Chargebacks
If you believe a payment was made without your authorization, please contact us before initiating a chargeback whenever possible.
Many payment issues can be resolved more quickly through our support team.
Fraudulent or abusive chargebacks may result in permanent suspension of the associated license and, where appropriate, restriction of future purchases.
Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our services, payment processes, legal requirements, or business practices.
When updates are made, the Last updated date at the top of this page will be revised.
The version of this Refund Policy in effect at the time of your purchase will generally apply to that transaction unless otherwise required by applicable law.
Contact Us
If you have any questions about this Refund Policy or would like to request a refund, please contact us.
website: https://giftoolkit.com
Email: support@giftoolkit.com
We aim to respond to refund inquiries as promptly as reasonably possible.
